Community Energy Savings: Smart Thermostat Program FAQ

What is the Community Energy Savings: Smart Thermostat Program?

• Your public power utility’s Community Energy Savings program is a voluntary program for electric customers who have eligible smart thermostats.

• When summer temperatures climb and winter temperatures drop, demand for electricity increases and strains the power grid so prices increase. The Community Energy Savings: Smart Thermostat Program is designed to help reduce energy use during times of high electric demand. This decreases the use of less efficient and more expensive power sources which helps lower energy costs for everyone in your community.

• Participants agree to brief thermostat adjustments of up to four degrees during high electric demand periods. Thermostat adjustments typically last no more than four hours and will not occur on weekends or holidays, except in the rare event of a system emergency. Participants can conveniently opt out at any time.

• Participants will receive a one-time $55 virtual prepaid Mastercard® (limit one per household) after successfully enrolling in the program. Plus, if you stay enrolled, you will be entered for a chance to win a $250 Prepaid Mastercard at the end of each summer season.

How will I know if I’m eligible to enroll?

• To be eligible to enroll, you must:

  • Be an electric customer of a participating public power utility (list below) and the electric service must be in your name

    • Participating public power utilities are:

      • Village of Arcanum

      • City of Bowling Green

      • Village of Bradner

      • Village of Clinton

      • City of Clyde

      • City of St. Clairsville

      • City of Columbiana

      • Danville Utilities

      • Village of Edgerton

      • Village of Elmore

      • Village of Genoa

      • Grafton Power and Light

      • Village of Haskins

      • Village of Minster

      • Napoleon Power & Light

      • City of Oberlin

      • Village of Versailles

      • City of Wadsworth

      • City of Westerville

• • Use an eligible internet-connected smart thermostat

  • Allow your utility to make brief, small thermostat adjustments on days of high electric demand

Which thermostats qualify for the program?

What is my enrollment incentive?

• You will receive a one-time $55 Prepaid Mastercard after successfully enrolling in the program (one Prepaid Mastercard per household).

• You will receive your one-time $55 Prepaid Mastercard within 60 days of being accepted into the program.

• The one-time $55 Prepaid Mastercard will be sent to the email address used to register your smart thermostat.

• Plus, if you stay enrolled, you will be entered for a chance to win a $250 Prepaid Mastercard at the end of each summer season.

No, since you have already received an enrollment incentive, you will not receive an additional one, but you are eligible for the annual incentive for continued participation.

• At the start of an event, your thermostat will be automatically adjusted up to four degrees from the current temperature setting.

• The event will typically last fewer than four hours on non-holiday weekday afternoon. Once the event is over, your thermostat will return to its normal setting.

• In the summer, your thermostat may be adjusted down 3 degrees to pre-cool your home prior to the event.

Only on event days, your thermostat will be adjusted by four degrees or less. Your participation is voluntary, and you will retain control of your thermostat. You can easily opt out of an event for any reason.

Yes. During an event, you can opt out from your thermostat, mobile device or web app.

Please email communityenergysavings@energyhub.com.