Georgia Power Small Commercial Flex DR Pilot FAQ

• The Small Commercial Flex DR Pilot is a voluntary pilot program for Georgia Power’s small business customers with eligible smart thermostats. Throughout the year, during times of high energy demand, Georgia Power may make small, temporary temperature adjustments to enrolled smart thermostats. These adjustments help ease pressure on the grid, reduce the use of less efficient power sources, and support a better energy future — all while keeping energy costs stable for everyone.
  
  
• Adjustments are limited to 4 degrees or less and last no more than 4 hours. Events will occur from June 1 – September 30^th and November 1^st – March 31^st.
  
  
• Events will only be called during weekdays, and never overnight, on weekends or holidays.
  
  
• BYO participants with existing qualified thermostats will receive a one-time check for $150 after successfully enrolling in the pilot program.
  
  
• Direct Install participants enrolling through Georgia Power’s Small Business Energy Savings (SBES) Program will receive an incentive equal to 30% of smart thermostat install and equipment costs. The SBES Program will cover the remaining 70% of install and equipment costs.
  
  
• Direct Install participants enrolling outside of Georgia Power’s Small Business Energy Savings (SBES) Program will receive an incentive equal to 100% of smart thermostat install and equipment costs.

To be eligible for Georgia Power’s Small Commercial Flex DR Pilot, you must:

• Be a Georgia Power commercial electric customer on a commercial rate.

• Have an electric account with Georgia Power in good standing.

   

• Have central A/C for summer enrollment.

• Have electric heating for winter enrollment (enrollments open to these customers through end of 2026-2027 winter/March 2027).

• Have a 12-month peak demand of 249 kW or less.

• Maintain a continuous Wi-Fi connection for enrolled devices and assist with troubleshooting and resolving connectivity issues.

• Have 12 months of continuous billing history.

• Use a qualified smart thermostat that’s connected to Wi-Fi and controls your central AC and/or heat.

• Agree to brief thermostat adjustments during high-demand periods.

• If you already have a qualifying thermostat, select your brand from the list of eligible models and click “Enroll Now.” You’ll be directed to a short enrollment form.

• If you don’t have a qualifying thermostat, email G2GPCEEPILOT@southernco.com to find out more about your options for getting a smart thermostat installed at no cost.
  
  
• Once Georgia Power confirms your eligibility, you will receive a confirmation of your enrollment status via the email address linked to your thermostat account.

• BYO participants will receive a one-time check for $150 after successfully enrolling in the pilot program.
  
  
• Direct Install participants enrolling through Georgia Power’s Small Business Energy Savings (SBES) Program will receive an incentive equal to 30% of smart thermostat install and equipment costs. The SBES Program will cover the remaining 70% of install and equipment costs.
  
  
• Direct Install participants enrolling outside of Georgia Power’s Small Business Energy Savings (SBES) Program will receive an incentive equal to 100% of smart thermostat install and equipment costs.

If I replace my thermostat, can I get another $150 reward? 

• No, the reward is limited to one per customer.

• During an event, your thermostat will be adjusted by up to 4 degrees above or below your current setting for no more than 4 hours. Typical events will only adjust temperatures up to 1-2 degrees.
  
  
• Sometimes, your thermostat may pre-cool or pre-heat your business before an event starts to help you stay comfortable — though this may not happen if the event is urgent.

How will I know that a temperature adjustment is in progress?

• Depending on your thermostat provider, notifications will appear on the thermostat or in your web/mobile application.
  

Will these adjustments affect my comfort?

• No, adjustments are small, and your comfort is always the priority. You can opt out of any event at any time through your thermostat, app, or web browser.

Can I opt out of an event?

• Yes, absolutely. You’re always in control and can opt out of any event from your thermostat, mobile device, or web app.

• You can find the program terms and conditions for all thermostat providers here: Terms and Conditions

• You can leave the pilot program at any time. Just send an email to G2GPCEEPILOT@southernco.com to request removal.

• We’re happy to help. You can reach us at G2GPCEEPILOT@southernco.com with any questions about the program.