Skip to content
GET STARTED

Program FAQs

What is the Idaho Power ’s Smart Savers program? 

  • The Smart Thermostat program is a voluntary program for Idaho Power’s residential customers with eligible smart thermostats. Throughout the year, during times of high energy demand, Idaho Power may make small, temporary temperature adjustments to enrolled smart thermostats. These adjustments help ease pressure on the grid, reduce the use of less efficient power sources, and support a cleaner energy future — all while keeping energy costs low for everyone.

  • Adjustments are limited to 4 degrees or less and last no more than 4 hours. Most events happen between 1–7pm MST, but they may occur between 6am–10pm MST

  • Participants will receive a one-time $50 check (limit one per household) after successfully enrolling in the program. You’ll also get $5 a month in bill credits (up to $20 for participating in summer months) after the second year participating. 

Am I eligible to enroll in the program?

To be eligible for Idaho Power’s Smart Thermostat Demand Response program, you must: 
  • Be an Idaho Power residential electric customer 
  • Have the electric service in your name.
  • Use a qualified smart thermostat that’s connected to Wi-Fi.
  • Agree to brief thermostat adjustments during high-demand periods.
  • Not be enrolled in any other demand response program 

What do I get for enrolling?

You’ll receive a one-time $50 check after you successfully enroll in the program. Limit one per household. 

When will I get my $50 check? 

Your check will be sent to the email address associated with your thermostat registration within 60 days of being accepted into the program.

How do I earn the $20 annual reward? 

As long as you remain actively enrolled in the program, starting the second year of your participation, you’ll receive a monthly $5 bill credit for every summer month you stay enrolled in the program (up to $20). The $5 bill credit will be applied to the account used to register your smart thermostat. Limit one per household. 

If I replace my thermostat, can I get another $50 reward? 

No, the reward is limited to one per household. However, you’ll still be eligible for the monthly participation reward as long as your new thermostat qualifies you to remain in the program. 

Which thermostats qualify for the program?

ecobee

ecobee3, ecobee3 Lite, ecobee4, ecobee SmartThermostat with voice control, Smart Thermostat Enhanced, Smart Thermostat Premium, Smart Thermostat Essential

Google Nest

Google Nest Learning Thermostat (4th gen), Google Nest Learning Thermostat (3rd gen), Google Nest Thermostat, and Google Nest Thermostat E

Honeywell Home

Wi-Fi T5+ Smart Thermostat, Wi-Fi T6 Pro Smart Thermostat, Wi-Fi T9 Smart Thermostat, Wi-Fi T10 Smart Thermostat 

Honeywell Home TCC

Wi-Fi Smart Color Thermostat, Wi-Fi 7-Day Programmable Thermostat, Wi-Fi 9000 7-Day Programmable Thermostat, Wi-Fi 9000 Smart Thermostat, Wi-Fi 7-Day Programmable Smart Thermostat, Wi-Fi VisionPro 8000 Smart Thermostat, Wi-Fi Round Smart Thermostat 

Sensi

Sensi™ Wi-Fi Programmable Thermostat, Sensi Touch Wi-Fi Thermostat, Sensi Lite Smart Thermostat, Sensi Touch 2 Smart Thermostat 

Amazon

Amazon Smart Thermostat 

Where can I find the Terms and Conditions for the program?

You can find the Terms and Conditions for all thermostat manufacturers here: Terms and Conditions

How do I sign up for Idaho Power’s Smart Thermostat Demand Response program? 

  • If you already have a qualifying thermostat, select your brand from the list of eligible models and click “Enroll Now.” You’ll be directed to a short enrollment form.

  • If you don’t have a qualifying thermostat, you can choose one from the list, purchase and install it, then return to complete your enrollment. 

  • Once Idaho Power confirms your eligibility, you will receive a confirmation of your enrollment status via the email address linked to your thermostat account. 

How will I know that a temperature adjustment is in progress? 

Depending on your thermostat provider, notifications will appear on the thermostat or in your web/mobile application. 

What happens during an event?

  • During an event, your thermostat will be adjusted by up to 4 degrees below your current setting for no more than 4 hours.

  • Sometimes, your thermostat may pre-cool your home before an event starts to help you stay comfortable — though this may not happen if the event is urgent. 

Will these adjustments affect my comfort?

No, adjustments are small, and your comfort is always the priority. You can opt out of any event at any time through your thermostat, app, or web browser.

Can I opt out of an event?

Yes, absolutely. You’re always in control and can opt out of any event from your thermostat, mobile device, or web app. 

What if I want to leave the program?

  • You can leave the program at any time. Just send an email to idahopower@energyhub.com to request removal.

  • Once you’re unenrolled, you won’t receive the monthly $5 reward and your thermostat will no longer participate in events. 

Who can I contact with questions?

We’re happy to help. You can reach us at idahopower@energyhub.com with any questions about the program.

Idaho Power does not approve or endorse any one device or vendor over another and is not responsible for vendors’ services and products.

The Idaho Power logo is owned by Idaho Power.

Amazon and all related marks are trademarks of Amazon.com, Inc. or its affiliates.