SCE Smart Energy Program FAQ

• First, confirm your eligibility for the Smart Energy Program by answering these three questions.

  1. Are you an SCE residential or business customer and have a smart meter?

  2. Do you use your thermostat to control your central air conditioning?

  3. Will you allow SCE to make short, low impact thermostat adjustments on high energy usage days?

• If you confirm these three questions, and already have a qualifying internet-connected thermostat, you can apply for the Smart Energy Program.

• If you have an existing qualifying thermostat, please select your thermostat among the eligible models.

• If you don’t have an existing qualifiying thermostat, please choose a model, purchase and install it. Once you have installed and activated it, come back to enroll your new thermostat in the Smart Energy Program.

• Click the Enroll Now button to go to your thermostat’s enrollment site, where you’ll follow a series of simple steps to enroll. The applicant’s name must match the name on your SCE electricity account or be an authorized party on your SCE electricity account.

• Once your eligibility is confirmed, you will be enrolled in the program. You will receive an email notification on your eligibility status.

• You must receive service under rate schedule D, D-CARE, D-FERA, TOU-D, TOU-D-T, TOU-GS-1, TOU-GS-2, TOU-GS-1-RTP or TOU-GS-2-RTP.

• You must not be enrolled in any of the following programs, rate plans or services to be a part of the Smart Energy Program:

• Base Interruptible program

• Capacity Bidding Program Elect

• Critical Peak Pricing 

• Demand Response programs or rates offered by Non-Utility Demand Response Service Providers

• Domestic Multiple

• Domestic Multiple Service 1

• Domestic Multiple Service 2 

• Domestic Multiple Service 3

• Medical Baseline Allocation for air conditioning
• Summer Discount Plan

You can find the program terms and conditions for all thermostat providers below:

Alarm.com
ecobee
Sensi
Lux
Vivint

• Radio Thermostat users with a CT100 model can apply for the Smart Energy Program only through Vivint’s home security service as long as the thermostat is integrated with Vivint’s Go!Control Panel.
• Vivint’s Go!Control Panel is a communication device installed at the home that can remotely signal other technologies in the home as part of Vivint’s home security service.
• Vivint smart thermostat users are currently not supported for enrollment into the Smart Energy Program. This includes those who have Vivint’s home security service, and their thermostat is integrated with Vivint’s Go!Control Panel.

Yes. At any time during an event, you can opt out from your thermostat, mobile device, or web app. However, if you opt out of all events dispatched in a calendar year in the first hour of the event, you may be removed from the program.

You can reach out to sce@energyhub.com for any additional questions.

Southern California Edison does not approve or endorse any one device or vendor over another and is not responsible for the vendors’ services and products. The Southern California Edison logo is owned by Southern California Edison.

Southern California Edison is a registered trademark of Southern California Edison. All rights reserved.

This program is funded by SCE utility ratepayers and administered by SCE under the auspices of the California Public Utilities Commission (CPUC). The energy efficiency rebate is administered by SCE under the auspices of the CPUC. The program will continue until funding is exhausted or the program is terminated, whichever comes first. Program is subject to change without notice. Please see Terms & Conditions for additional details.