National Grid Connected Solutions

National Grid’s voluntary demand response program is designed to reward you for reducing your electricity use during periods of high demand, while helping the environment and reliability of the electricity grid.
Participants agree to brief, limited events which adjust their thermostats during peak electric demand periods from May 1 through September 30. You can anticipate at least one adjustment, and likely fewer than 20 adjustments per summer. Peak demand periods for adjustments typically occur on especially hot days. Adjustments will not occur on holidays.
National Grid residential electricity customers who have installed a qualifying connected thermostat controlling their central air conditioning system are eligible.
Participants will receive a one-time $50 virtual prepaid Mastercard® per device after being accepted into the program and an annual $20 Prepaid Mastercard per device beginning in year 2 of participation provided that the device is still enrolled. To receive the annual $20 Prepaid Mastercard you must also participate in 80% of peak energy day adjustment events or adjustment hours.

Below is the current list of qualifying thermostats:

Provider	Approved Thermostats
Alarm.com	Trane ComfortLink Control; RCS Z-Wave Communicating Thermostat; GoControl Z-wave Thermostat; Alarm.com Smart Thermostat; 2GIG Z-Wave Plus™ Battery Powered Thermostat; Trane Z-Wave Thermostat; Linear Thermostat; Smart Thermostat HD (ADC T40K-HD); ADC T3000, ADC T2000, ecobee Thermostat, Honeywell T6
Building36	Building 36 Intelligent Thermostat
ecobee	ecobee3, ecobee3 Lite, ecobee4, ecobee SmartThermostat with voice control, Smart Thermostat Enhanced, Smart Thermostat Premium, Smart Thermostat Essential
Sensi	Sensi™ Wi-Fi Programmable Thermostat, Sensi Touch Wi-Fi Thermostat, Sensi Lite Smart Thermostat, Sensi Touch 2 Smart Thermostat
Honeywell Home	Wi-Fi T5+ Smart Thermostat, Wi-Fi T6 Pro Smart Thermostat, Wi-Fi T9 Smart Thermostat, Wi-Fi T10 Smart Thermostat
Honeywell TCC	Wi-Fi Smart Color Thermostat, Wi-Fi 7-Day Programmable Thermostat, Wi-Fi 9000 7-Day Programmable Thermostat, Wi-Fi 9000 Smart Thermostat, Wi-Fi 7-Day Programmable Smart Thermostat, Wi-Fi VisionPro 8000 Smart Thermostat, Wi-Fi Round Smart Thermostat
Lux	LUX/GEO, LUX KONO
Google Nest	Google Nest Learning Thermostat (4th gen), Google Nest Learning Thermostat (3rd gen), Google Nest Thermostat, and Google Nest Thermostat E
Vivint	Radio Thermostat CT100 with Vivint Go!Control Panel

You can find the program terms and conditions for all thermostat providers below:

Confirm your eligibility for the ConnectedSolutions program with these three questions:

1. Are you a National Grid residential or small business electric customer?
2. Do you use your thermostat to control your central air conditioning?
3. Will you allow National Grid to make short, low impact thermostat adjustments on peak energy days?
If you confirm these three questions, please choose whether you have a thermostat to enroll in the ConnectedSolutions program or if you would like to purchase one.
- If you have an existing thermostat, please select your thermostat among the eligible models. If you don’t have an existing eligible thermostat, please choose a model, purchase and install it. Once you have installed and activated, come back to enroll your new thermostat in the ConnectedSolutions program.
- Click the Enroll Now button to go to your thermostat’s enrollment site, where you’ll follow a series of simple steps to enroll.
Once your eligibility is confirmed by National Grid, you will be enrolled in the program. You will receive notification on your eligibility status in your account registered email.

At the start of an event, your thermostat will be automatically adjusted up to 4 degrees above the current temperature.
The adjustment will typically last no more than 4 hours on non-holiday weekdays and will typically occur between 3 pm and 7 pm
Once the temperature adjustment is over, your thermostat will return to its normal set point and/or schedule.
In some cases, your thermostat might be adjusted down 3 degrees prior to an adjustment event to pre-cool your home or business.
You can opt out of an event at any time from your mobile device, web browser, or thermostat. When you opt-out of the pre-cool, you are also opting out of the temperature adjustment. For the majority of devices, when you opt out of the pre-cool, you are also opting out of the temperature adjustment. If you own an ecobee device, you must also opt out of the temperature adjustment.